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Answers to Common liveSite Questions

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Commerce Management

Which PayPal service should I use?

The following three PayPal services are fully-integrated into liveSite:

Express Checkout

Express Checkout is a good service for people who do not want a setup fee or monthly fee and possibly do not want to take credit cards directly on their website. Once the PayPal Express Checkout payment method is enabled in liveSite, a PayPal payment method option will appear on the Order Preview or Express Order Page.  Once the customer selects the payment method and clicks to continue, he/she will have the option of paying with his/her PayPal account or credit/debit card on PayPal's website.  Express Checkout can be used in addition to a payment gateway (e.g. PayPal Payments Pro, PayPal Payflow Pro, Authorize.Net), so that you can accept credit/debit cards on your website and PayPal payments on PayPal's website.  liveSite does not currently support recurring payments with this service.

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Payments Pro

PayPal Payments Pro (formerly PayPal Website Payments Pro) is a good service for people who do not mind a monthly fee and want to accept credit/debit cards directly on their website.  It has no setup fee and smaller monthly fees than PayPal Payflow Pro, so this service might be better for sites with a small number of Orders. When this payment gateway is enabled in liveSite, customers will be able to enter credit/debit card information on the Order Preview or Express Order Page.  liveSite does support recurring payments with this service.

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Payflow Pro

PayPal Payflow Pro is a good service for people who do not mind a setup fee and monthly fee and want to accept credit/debit cards directly on their website.  It has larger setup and monthly fees but lower transaction fees than Payments Pro, so this service might be better for sites with a large number of Orders.  When this payment gateway is enabled in liveSite, customers will be able to enter credit/debit card information on the Order Preview or Express Order Page.  liveSite does support recurring payments with this service.

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Payments Advanced & Payments Standard

These service allows your customers to be linked off to PayPal after they select that a product be added to their cart.  The rest of the order process is handled on PayPal's website.  Although liveSite supports this service, it is not integrated with liveSite, like the other services above, so we recommend that you use the Express Checkout service instead. The Express Checkout service will also result in more of the order process taking place on your website, which should be a better experience for your customers.

We recommend that you check out the Chart of PayPal features compatible with liveSite and PayPal's website for more information.

 


 
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