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Site Design

Why does the text in my Ad Region look choppy or broken up in Internet Explorer?

There is a bug with IE that prevents the text in an Ad Region from being displayed correctly. In order to solve this problem then please follow the instructions below.

If you have a "System" Theme then complete the following steps.

  • Navigate to the Theme you are having the issue with in the All Themes view in the Design tab.
  • Click on the "Edit Theme" button.
  • While in the Theme Designer Click on the "Site Wide" tab.
  • Then click the "General" tab.
  • Now add the following code to the bottom of the "Advanced Styling" section.
    	.software_ad_region_dynamic .ad
    	{
    	background: #enter the hexadecimal color code of your choice here\9;
    	}
    	
  • Remove the text "enter the hexadecimal color code of your choice here" from the code above and replace it with the hexadecimal color code of your choice.
  • Click "Save" to save your changes.
  • Preview/View your Theme to view the changes. The text in the Ad Region should now be displayed correctly in IE.

If you have a "Custom" Theme then complete the following steps.

  • Navigate to the Theme you are having the issue with in the All Themes view in the Design tab.
  • Click on the "Edit CSS" button.
  • While in the "Edit CSS" view add the following code to the bottom of the Theme CSS.
    	.software_ad_region_dynamic .ad
    	{
    	background: #enter the hexadecimal color code of your choice here\9;
    	}
    	
  • Remove the text "enter the hexadecimal color code of your choice here" from the code above and replace it with the hexadecimal color code of your choice.
  • Click "Save" to save your changes.
  • Preview/View your Theme to view the changes. The text in the Ad Region should now be displayed correctly in IE.

If you are wanting to apply this fix to a specific Ad Region, then you can add the name of the area that the Ad Region is in to the CSS selector. This will prevent the styling from being applied to all Ad Regions on your site. Please see below for an example.

#area_header .software_ad_region_dynamic .ad
{
background: #enter the hexadecimal color code of your choice here\9;
}

Please note that this fix will also work by applying a background image to the Ad Region instead of just a color.  Please see below for an example.

#area_header .software_ad_region_dynamic .ad
{
background: transparent url(/files/your background image name)\9;
}

Remove the text "your background image name" from the code above and replace it with the image file name of your choice.

 


 
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