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Case Studies

Here are just a few success stories that demonstrate the flexibility and powered of liveSite.

Collin Street Bakery

Online Shopping & Gifts

Collin Street Bakery has been a leader in the gourmet gift business for over 100 years. For over a decade, they have relied on liveSite to power their massive e-commerce website which handles multiple-shipment orders for their famous perishable treats. In all that time, we are proud to say we have never lost an order, nor had to take their site offline for maintenance, even through several site design overhauls. This is quite an accomplishment since on their busiest days, their website has to collect several orders per second from well over 1 million customers in 296 countries!

When they wanted online orders to be securely and magically appear in their on-premise fulfillment system, we jumped in and wrote the middleware to make it happen. We also integrated their unique ‘Gift List’ feature, so even offline customers could reorder from their website with just the click of a button — even if that meant an order with over 900 shipping addresses on it.

When they expanded into shopping malls and airports with automated sales kiosks, we used liveSite’s ‘kiosk mode’ to create a new and unique kiosk shopping experience without any additional technology to purchase and maintain.

When their retail bakery stores wanted to save money and go paperless, we used liveSite’s flexible workflow & apps features to create a protected portal they could access from their tablet computers to get real-time reports of activities and inventories so they wouldn’t have to incur additional costs or manage another technology platform.

liveSite is a very robust website platform, with an easy to use interface which we have relied on for over a decade to run our global e-commerce business.

Darlene Johnston, VP Marketing

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Roman Catholic Diocese of Fort Worth

Associations

The Roman Catholic Diocese of Fort Worth has more than 560,000 Catholics in 97 parishes and missions, 20 schools, and served by 123 priests, 110 deacons, 24 sisters, and 5 brothers.

With a community this large, they needed a website that could disseminate news and event information quickly to not only their parishioners and the public, but also between parishes, schools, and clergy. They turned to liveSite to provide an single sign-on solution for their intricate internet, extranet, and intranet content management needs. With liveSite powerful access controls they were able to create calendars managed by each group, portals with classified ads so parishes and schools could swap unused equipment and resources, and private forums where clergy could discuss church business from their remote locations. liveSite took the place of their website platform, church and school finder mobile app, and their Microsoft SharePoint server, reducing their cost for these services by 95%.

The main site was so successful, they migrated and launched 3 additional liveSites for other ministries they oversee, further leveraging their website platform, components, and training. liveSite also powers the equally impressive Roman Catholic Diocese of Dallas.

liveSite is an incredible website platform and one we have relied on to manage communications with the public and our parishioners, ministries, schools, and churches.

Chris Kastner, Web Services

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Highland Park United Methodist Church

Churches

With over 16,000 members, three physical campuses, and eight worship venues, Highland Park United Methodist Church is among the largest churches in the country. They turned to liveSite to create their online campus to extend their reach around the globe.

liveSite is the engine of this online campus and allows HPUMC quite a bit of flexibility in design, workflow application development, and the ability to integrate with services from other vendors. liveSite workflow and apps features were leveraged for tasks like email newsletter subscriptions, storytelling, weekly bulletin updates, and small group registrations.

Having reached every state in the U.S., and more than 56 countries around the world, liveSite has become an integral tool to help HPUMC spread the Gospel around the world and providing opportunities for people from all nations to join them in worship wherever they are.

We created an online campus for our large church quickly and cost-effectively, without sacrificing features or flexibility. liveSite rivals many of the more expensive website platforms.

Chris Davidson, Interactive Communications Strategist

Services Provided

Planning

Migration

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Customization

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Garland Independent School District

Schools

With 71 schools and an enrollment of more than 57,000 students, Garland Independent School District is among the top 100 largest in the U.S. Over 7,000 teachers and supporting staff are needed to provide educational services to this large student population. As funding is always an issue, the district needed a private intranet portal to support internal communication and business processes more efficiently. liveSite was installed in their data center, and runs within their private network but is upgraded, and maintained remotely by Camelback Web Architects.

Now in it's 6th year of service, the liveSite portal has proven to be the place where each department manages their section of the site to provide documents, training presentations, forms, and policies and procedures needed by district staff to perform their day-to-day duties. It's also become the vehicle to share employee news and promote staff events.

Since liveSite doesn't believe in a 'per seat' licensing model, the liveSite intranet continues to grow and saves the district an estimated $210,000/year over similar enterprise solutions that charge a licensing fee for each portal user.

I love being able to just send someone a handout and their login credentials and know that they can get started right away. In some cases, users have been able to start sharing their information with the staff who need it without any formal training, which is a testament to the ease of use of liveSite.

Jasmine Preston, Coordinator of Web Services

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Transforming The Church

Online Training

Transforming The Church is an electronic campus that connects students with others of similar interests from clergy and members of churches all around North America. It allows churches and individuals — previously unconnected — to exchange ideas, projects and education for worship, transformation, mission, outreach, evangelism, stewardship fundraising and other ministries.

Transforming The Church turned to liveSite to create a website where they can protect online curriculum and charge for access to the content for a limited time. Where instructors could manage their courses themselves and students can participate in a protected community. Because liveSite is such an affordable website platform, Transforming The Church also provides liveSites to smaller churches that need a web presence to start but will need a solution that will grow with them.

For ten years, liveSite has proven to be an excellent technical partner for our web activities. They are always reliable and continuously innovative.

Bill Anderton, CEO

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Planning

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SkyMedicus

Medical Services

SkyMedicus is the first HIPAA-compliant, global healthcare marketplace that connects patients and employers directly to the world’s leading healthcare providers through a state-of-the-art patient experience. Employers can now easily offer broader access to high-quality and affordable healthcare options for their employees in an easy-to-use, guided and secure environment.

SkyMedicus turned to liveSite to help them design and develop a proprietary solution built on top of liveSite's flexible and secure website platform. We created a personalized portal for patients to safely and securely select and communicate with providers, share medical information, schedule and pay for surgical procedures, coordinate travel arrangements, and facilitate follow-up communications. This attention to the total user experience for both providers and patients results in an increase in provider participation and greater patient satisfaction.

liveSite is an amazing website platform and turned out to be the perfect choice for us.

Tracy Foster Pyke, Co-Founder

Services Provided

Planning

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Bytes of Learning

Software Provider

Bytes of Learning was looking for a new website platform that would move their business forward and provide more services for their customers. They turned to LiveSite and were surprised to learn they could have a full-service site for a fraction of what is normally paid. In a matter of weeks we had their new LiveSite website online. Compared with their former custom site, the new site provided a better customer shopping experience, a more effective way to handle sales and support communications, and compatibility with any desktop or device. The result? They reported that business increased immediately!

Art Willer, president of Bytes of Learning comments, "Our new site was completed far more quickly, with far more capabilities, and at far less cost than we or anyone else could develop on a custom basis. As a bonus, we have acquired reliable web-based functionality that improves the way we serve our customers. Who could ask for more?"

Thanks to liveSite, we now have a powerful and effective website with more capabilities and a lower price tag than we ever thought we could achieve.

Art Willer, President

Services Provided

Planning

Migration

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100 Days of Prayer

Microsites

As HPUMC was leading up to its 100th Birthday, they were challenged with quickly building a microsite to share the story of HPUMC's first 100 years. Knowing that this microsite would need to be repurposed several times, the HPUMC team turned to liveSite knowing that they could quickly build the custom site without any programming without sacrificing page design flexibility.

The microsite was configured to gather stories and photos from its 16,000 members with a way for volunteer committee members to access to the information collected. The microsite was also configured to create an interactive timeline to share the history of the church. This complex timeline was actually built in less than a week by the HPUMC team. As the event drew near, liveSite e-commerce features were enabled to sell tickets to the celebratory event and a commemorative coffee table book.

Using liveSite, the church saved over $40,000 that was quoted by another vendor. Now that the church has officially turned 100, this microsite will soon be repurposed to meet the communications needs for an upcoming capital campaign.

This project called for quite a bit of flexibility on very tight deadlines. liveSite was able to meet the need and helped to create a very effective communications tool for us and the partnership was quite a success.

Chris Davidson, Interactive Communications Strategist

Services Provided

Planning

Migration

Build-out

Customization

Design

Training

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