Common User Issues, Commerce Management
When submitting an order, I get the error: "The certificate chain did not validate, no local certificate found".
This problem was resolved in liveSite version 5.07+.
This error happens when you have enabled the Payflow Pro payment gateway to process order payment in real-time but the web server is not configured properly. To fix this problem:
- For Windows, please install the PayPal Payflow Pro COM object and then copy the certs directory (located at livesite_software/www/livesite/certs) to the working directory that is mentioned in the error message.
- For Linux/Unix, please enable support for the PayPal Payflow Pro extension for PHP.