This screen contains all site-wide settings and defaults for your website. Only Site Managers / Site Designers / Site Administrators can access and update these settings.
Please be aware that if you enable secure mode below, then this hostname is used when Visitors are forced into secure mode, so make sure this hostname is always correct.
Check this box if you are publishing or collecting sensitive information and you want all interactions with this website to be secure. If a Visitor attempts to access any address at your website insecurely, he/she will be automatically forwarded to the secure version of that address.
IMPORTANT! Do NOT enable this until you have an SSL certificate enabled for your domain name on your web server. You may click the "verified" link to the right of this check box in order to test if your SSL certificate is ready. If you receive any errors or warnings about the SSL certificate or if the lock icon does not appear in your browser then it is not ready, so do not check this check box. If you enable Secure Mode before your SSL certificate is ready, you might be locked out of your website.
NOTE: For PCI Compliance, you should also check this box if you are using any e-commerce features. When checked, all payment information is kept safe by liveSite, which will automatically be encrypted when transmitted over the Internet.
Please be aware that if you enable secure mode, then the hostname value from the field above is used when Visitors are forced into secure mode, so make sure the hostname value above is always correct.
If you uncheck secure mode and then click save, you might be logged out of liveSite. If this happens, secure mode was disabled and the settings were saved properly, however liveSite had to log you out so you can start a new session with secure mode disabled. You can simply log in again if you need to.
This e-mail address in the "From" field of all outbound e-mails sent by liveSite for administrative tasks such as sending user passwords, order receipts, auto-responders, etc. (This is not used for Campaigns).
You can enable DKIM, for improved email delivery, by uploading a private key file in liveSite as "dkim.key". There are resources online that can help you with generating a private key. Make sure to upload the private key into a private folder. The DKIM domain is the domain on the end of the Support E-mail Address. The selector is "livesite". You will also need to add a DNS record like below for the domain in the Support E-mail Address.
Type: "TXT"
Name: "livesite._domainkey" or "livesite._domainkey.[example.com]" depending on DNS provider's control panel.
Value: "v=DKIM1;k=rsa;p=[public key goes here]"
Mobile detection allows your site to detect mobile visitors and automatically switch to the mobile version of your site. Please be aware that you will need a Pro or Elite hosting plan or a software subscription for mobile detection.
The mobile switch is the button that appears on Pages that allows your Visitors to switch between desktop and mobile modes. If you disable this option then the mobile switch will not appear. Please be aware that you must also add a Mobile Switch Region to the appropriate Page Styles in order for the mobile switch to appear, however this is already setup for you in the default Page Styles that come with liveSite.
Even if you disable mobile, you will still have the ability to setup your mobile site in the control panel. For example, you can switch between desktop and mobile mode via the "show mobile"/"show desktop" links on the All My Pages screen (near the Page Style column heading), and you may set the mobile Page Style for a Page. This allows you to build your mobile site without general Visitors being able to access it. Once you are ready to launch your mobile site, you may enable this option.
Social Networking is a great way to allow visitors to your website to share your Page content with the public. We make this easy and flexible. Not only can you select exactly what social networking buttons and features you want to enable for your website audience, but you can also select the positioning of the buttons on your Pages. Since best practices dictate that these buttons should be positioned next to the content to be shared, you can easily display the buttons around the Primary System Region ("Use Page") of any Page. The Primary System Region is the perfect anchor location for the buttons since it typically contains a Page's unique content and is the only region required to be present on all Page Styles.
See Pages Styles for more information about positioning your social networking buttons on your Pages.
Please be aware that the social networking buttons will only appear on a Page if all of the following conditions are met:
Please make sure that the Hostname in the Site Settings is set to the correct/standard hostname for your website, because it will be used in all URL's that are shared.
TIP: Some times one or more of these social networking sites can be slow in responding, or offline temporarily. This will slow performance of your web pages because data is fetched from these sites each time one of your (Public) Pages is loaded. If you find your (Public) Pages loading slowly, consider disabling one or all of the social networking sites temporarily until these sites are back to responding quickly again.
Advanced: Select this option if you would like to add your own social networking code to appear on your Pages.
When you enable Facebook, a send button and a like button will appear. The send button is used for privately sharing a link with groups and individuals, and the like button is used for publicly sharing a link on your profile.
Facebook sometimes displays an image next to a comment that someone has added when "liking" a Page. For Catalog, Catalog Detail, and Order Form Pages, Facebook will use the image that is set in the Product Group or Product properties. For all other types of Pages, Facebook will try to automatically find an image on the Page.
There are two special tags that you can include in your code snippet to embed the appropriate website content links dynamically:
{url}
Include this special tag to your code where necessary and it will be replaced with a link to the content to be shared when the page is displayed.
<rss>[RSS code goes here {rss_url}]</rss>
Include this special tag to embed the RSS feed link that might be present in the content to be shared. If no RSS feed exists, this special tag code will not be outputted.
Here's an example of using the special tags within a code snippet from AddThis.com:
<div class="addthis_toolbox addthis_default_style" addthis:url="{url}">
<a class="addthis_button_facebook"></a>
<a class="addthis_button_twitter"></a>
<a class="addthis_button_google_plusone" g:plusone:count="false"></a>
<a class="addthis_button_linkedin"></a>
<a class="addthis_button_email"></a>
<a class="addthis_button_print"></a>
<rss><a class="addthis_button_rss_follow" addthis:url="{rss_url}"></a></rss>
<a class="addthis_button_compact" addthis:ui_click="true"></a>
<a class="addthis_counter addthis_bubble_style"></a>
</div>
<script type="text/javascript" src="//s7.addthis.com/js/250/addthis_widget.js"></script>
Check this box if you want to have the website remember the User on their computer so they don't have to login each time they visit the website. A User will no longer be remembered once the User logs out.
The remember me check box on a login form will be unchecked by default when the Visitor views a login form for the first time. If the User logs out and views a login form in the future, then the remember me check box will be set, by default, to whatever selection the Visitor selected the last time.
WARNING: This is a potential security risk. If the User leaves their computer unattended, someone could go to the website and get access to their User account without being prompted to login first. To protect against this, be sure your website managers click "logout" from the Control Panel and this feature will be reset.
Simple: Select the Simple option to only search Page Region content (of the searchable pages) and/or Products within the optional Product Group selected. This is the default Search Type because it does not require any additional setup on the web server to keep the index up to date.
Advanced:
Select the Advanced option to search ALL site content with in the scope of the Site Search Results Page. This will index all regions, files, file attachments, and traverse every link found that is the searchable Pages. This feature will find and index Comments, Views, Calendars, Photo Galleries, and all other Page Types and content. It will also index and find content with files, such as .doc, .docx, .xls, xlsx, .ppt, .pptx, .pdf, .txt, etc.Advanced Site Search requires additional setup or a cron job on your web server to keep it's index up to date. Please contact your site administrator for more information on getting this setup. If you are a Site Manager/Site Designer/Site Administrator, then you can also update the index manually at any time from the Pages Tab. There you will find the "Update Search Index" button.
This feature allows you to block certain Visitors from completing certain actions on your website. For example, if you want to prevent a certain Visitor from completing Orders, because the Visitor completes fraudulent Orders, then you can simply enter his/her IP address in this field. You can find a Visitor's IP address by looking at the Visitor record in the Visitors tab or the Order record in the Orders tab.
A banned Visitor will still be able to browse your site, however he/she won't be able to complete any of the actions below.
When the Visitor attempts to complete one of the actions above, he/she will receive the following error: "Sorry, we were not able to accept your request." The error is purposely vague so that the Visitor does not realize that he/she can change their IP address in order to complete the action. A Site Log entry is added each time a Visitor attempts to complete an action that he/she is not allowed to complete. You can find the Visitor's IP address in the Site Log if you need to unban the Visitor.
liveSite will automatically handle daylight saving time for your selected timezone. You do not need to change the timezone for daylight saving time.
In general, when entering dates & times into forms throughout liveSite, you should enter the dates & times for the timezone that is selected here. For a few features in liveSite (e.g. Calendar Event start & stop time, Submitted Form date & time fields on Views), liveSite does not know which timezone was intended by the User who created the item, so timezone info is not displayed. If necessary you can add content to mention the timezone to your Visitors.
Please be aware that this value only applies to the previous editor. If latest editor is selected, then the browser's native spell checker is used (i.e. no external service is used).
This is a text message that will appear by default near the bottom of all plain text campaigns. For example, you might want to enter a common signature that you want to appear for all Campaigns. You can include full web addresses (e.g. http://www.example.com) in this message in order to add links. Most email clients will convert the web addresses to links.
When a User creates a Campaign or a Campaign Profile this message will be automatically entered into the body. The User may then edit or remove this message for each individual Campaign or Campaign Profile.
The message you enter here will appear above the required footer that contains your organization's contact info and the email preferences link. Spacing will be automatically added above and below this message, so you do not need to enter spacing here.
Please be aware that if you update this message, the updated message will only be available to Campaigns or Campaign Profiles that are created in the future. You can edit the body of the Campaign or Campaign Profile in order to update the footer for items that were created in the past.
Select this option if you want a PayPal payment method to appear on the Express Order or Order Preview Page. When the Customer selects the payment method, then he/she will be forwarded to PayPal's website to make payment. On PayPal's website the Customer will have the option of either paying by credit/debit card or paying with their PayPal account. The Customer will not be required to log in or sign up for a PayPal account, if he/she chooses to simply pay by credit/debit card. The Customer will be forwarded back to your website after completing payment on PayPal's website.
PayPal Express Checkout is good if you don't want to hassle with getting a merchant account from your bank. The advantage to accepting PayPal is that your international customers and others that don't trust you with their credit card information will likely purchase from you. The disadvantage over a payment gateway is that PayPal is actually collecting the funds and you are paid at a later date.
To use PayPal Express Checkout you simply need a PayPal business account. You can generally convert any PayPal account into a business account for free. Once you have the correct account type, then follow their processes in order to get an API Username, API Password, and API Signature for PayPal Express Checkout. Once you have that information, then enter it into the site settings here.
Please be aware that you can enable both the credit/debit card payment method and the PayPal Express Checkout payment method at the same time. The credit/debit card payment method will allow you to take credit/debit cards directly on your website, normally with a payment gateway account, and the PayPal Express Checkout payment method will allow your Customers to pay via credit/debit card or their PayPal account on PayPal's website. The two payment methods will appear as two different choices on the Express Order or Order Preview Page.
With PayPal Express Checkout the entire ordering process (e.g. adding Products to the cart, checking out, order receipt), except for making payment, will still take place on your website.
The billing address is not sent to PayPal because PayPal does not support that. In some cases, if the shipping address is passed to PayPal, PayPal will prefill billing fields with the shipping address.
Shipping address/information will be sent to PayPal if shipping is enabled and shipping is in single recipient mode or there is only one recipient for the order and that recipient is "myself". PayPal may use this shipping information to prefill fields or show information to the Customer.
Information for all Products in the Order (e.g. description, price) will be sent and should appear to the Customer on PayPal's site. Product information is only sent if there is no gift card applied to an Order, due to complications with PayPal concerning gift cards.
Grant Private Access:
If you want all Customers that complete an Order to be given view access to a private Folder, then you may select the Folder here. Their access will not expire. liveSite will not notify the Customer about their access, so you might need to include a message on the Order Receipt and/or link them to their private area after they complete an Order.
For example, if you only want Customers, that have ordered, to be able to submit a support ticket Custom Form, you could place that Custom Form in a private Folder and select that Folder here.
Enter a label here if you need your own fields for Products for internal staff purposes. For example, if you need a field for Products that contains a code for the location of a Product in your warehouse, you could enter "Warehouse Code" for the label. Once you enter a label here, you will want to create/edit/import Products where you can enter values for the custom fields for each Product. The values for custom Product fields do not appear on the front-end of the website for Customers. They are purely for internal staff use, with the one exception that they do appear on the packing slip, which Customers might receive. Custom Product field values can be managed and viewed in the following areas.
You may leave these fields blank if you do not want custom Product fields to appear throughout liveSite.
Enter the amount of time, in days, that the tracking code and UTM tags should be remembered for a Visitor. The default is 30 days.
For example, if you set this to 30 days, then when a Visitor visits a URL with a tracking code (e.g. http://example.com/?t=example), the tracking code will be stored in a cookie for 30 days. If the Visitor comes back to your site within 30 days then any actions that the Visitor completes will be connected to the tracking code. For example, if the Visitor completes an Order, then the Order will contain the tracking code, and the tracking code will get credit for the Order in Order Reports.
If the Visitor visits a new URL with a new tracking code or UTM tags, then the old info will be forgotten and the new info will be remembered for the duration you set here.
Before v2017.2 tracking codes were always remembered for 6 months.
If you would like to track your site visitors with Google Analytics, sign up for a Google Analytics account, and then check this check box and enter the Web Property ID below. Once enabled, a snippet of code will be added to all Pages (except during e-mail campaigns), which will allow Google Analytics to track your site Visitors.
Also, once enabled, ecommerce data (i.e. order totals and items) is automatically sent to Google Analytics. This allows you to view ecommerce data in your Google Analytics account (e.g. track revenue from visitors). You must also enable ecommerce tracking in your Google Analytics control panel for this to work. Data for non-recurring products and recurring products where the first payment is on the order date will be sent to Google Analytics. Data for recurring payments in the future will not be included, because Google Analytics does not support it.
<url>
<loc>http://www.example.com/example_1.html</loc>
</url>
<url>
<loc>http://www.example.com/example_2.html</loc>
</url>
The sitemap.xml file may be accessed at the following location:This screen allows you to setup a MailChimp sync, so that customers, orders, and products are automatically exported to MailChimp regularly. This allows MailChimp to know which customers are ordering and what products they are ordering, so you can target campaigns to those customers. This also allows you to include products in your MailChimp campaigns.
A new member will be created in MailChimp for each customer. They will be opted-in or opted-out based on their selection in liveSite during the order process. Customers that opt-out during the order process, will still be added to MailChimp so you can still send transactional (non-marketing) campaigns to them.
This feature requires that a cron job (job.php) be enabled. It should run about every 5 minutes.
Enter the API Key from the MailChimp control panel. You may need to create an API key first.
You can find your List ID (or Audience ID) in the MailChimp control panel settings page for the list (or "audience").
If you have an existing store setup in your MailChimp account, then you can enter it here. Otherwise, you can enter a new store name and liveSite will create it in your MailChimp account. You can use your domain name (example.com) as the Store ID.
Set how may days in the past liveSite should sync orders with MailChimp. For example, if you want to send the past 3 years of orders to MailChimp, then enter 1095.
Set the maximum number of orders that liveSite should send to MailChimp, each time the cron job (job.php) runs. For example, the cron job might be setup to run every 5 minutes, so in that case liveSite will send that number of orders every 5 minutes. You don't want to enter a huge amount, because it will cause the cron job to run for a long time, which might cause issues. 200 is a good value.
Once you enable the MailChimp sync, then liveSite will first send historical orders to MailChimp. Once liveSite is done sending historical orders, then you will want to come back and enable Automation, so MailChimp will know it is now safe to send Automation campaigns for future orders.
Automation is a feature in MailChimp that allows a campaign to be sent when a certain action is completed (e.g. completed order). Of course, you probably won't want Automation campaigns to be sent for historical orders. So, you need to leave it disabled until all historical orders have been exported.
You can monitor the liveSite Site Log to determine once liveSite has completed exporting historical orders. liveSite adds a log entry each time the cron job exports orders to MailChimp.
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